Best department store in Plainfield, Illinois (IL) 2024

This review is specific to the rude employee names SIVARA . Completely unprofessional and rude, gives the store a complete distaste to go to. Was looking to exchange some items and was speaking to a very polite cashier who was a bit confused as to how to exchange and item. I was aware with out a receipt you can only exchange and i was ok with that . when she asked the rude sales woman (SIVARA) for help she had an attitude and eye roll. claimed I coulndt exchange anything. I asked if there was someone here such as a manager who could. she got loud and said well there's a manager but he's just going to say the same thing. before i could answer she rolled her eyes and went for him. at this Point I was not happy. Henry the manager came and professionally found a solution. Sad how 1 bad person can change a complete perception of a store. ~Karina