Best fashion accessories store in Skokie, Illinois (IL) 2024

Dame has a horrible attitude: snarky and condescending. I asked about some heel liners and whether or not they were only specifically for high heels since the picture on the package only showed high heels, not flats/slip-ons, etc. She responds: yeaaah, it says heel liners & proceeds to roll her eyes. Then, when I spoke with the manager Stephanie, she was nonchalant, unresponsive and unapologetic, and was like "ok, anything else?" I've encountered Dame before, and I let it go thinking maybe she was having a rough day. Nope, her nasty demeanor is 24/7. ~Kathy

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This is the ONLY negative review I have ever written. I only write positive reviews. And if the service at some establishment seems less than good, or bad, they probably just had a bad moment. I never get upset with service. That said . . . I recently rented a tux at Men's Wearhouse. The tux rental in itself, was great. They delivered on time, the tux was good. All of the accessories were there, and it fit. This review is regarding the store itself, and the service on the day of my tux pick-up (Th 05-19-2022). The store is currently a MESS and has been for about the last six (6) months. MW is a tenant and the landlord has a roof leak that they must deal with. That certainly makes things tough. But nevertheless, the store is a MESS. Photos are attached to document this. The floors are dirty. The displays are old, worn and chipped. Display product is messy, not neat. It is if management does not care about the appearance of their store. They were short staffed on Th 05-19-2022. This certainly happens (covid and post-covid). This I would normally ignore and not care about. But on this day, management was doing NOTHING in terms of customer service (other than . . . just deal with it). Management was not trying to help to speed things up, expedite deliveries or provide any customer service. Yes - they were understaffed on this day, but they did not make any effort at customer service. And the store is an absolute mess. ~Dan

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