Best drugstore in Tinley Park, Illinois (IL) 2024

Worst Walgreens Don’t Waste Your Time Here!!! So I’m Asian and I have two names and I placed my two orders by two different names (which was confusing I get it). When I came to pick up my orders which were ALREADY PAID, the woman took the first order out and asked for my name. I said my name and I showed her my confirmation email and she kept looking at it like it wasn’t my order. The she asked what did I order and I told her one of the four items (there were two bottles of vitamin I ordered for my friend but I didn’t know what it calls exactly) and she literally took EVERY SINGLE item out of the bag and said “[my name] this is vitamin”. It was none of her business!!! If she wanted to confirm my ID, I could have shown it. Instead she wasted my 20 MINUTES and kept on saying that it was my fault to have two orders with different names. On my second order, it was not even ready although I ordered 5 hours early!!! And I get it that it was confusing to have 2 orders for the same person but under different names, but am I not allowed to have more than one name? Most frustrating experience ever and I wish I never have to see her again. Also, I hope she got fired. It wasn’t my first time coming here but this time is exceptionally frustrating and rude. ~Chi

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The people that work here are ignorant and need to be trained better regarding customers and their needs (customer service). I went into that location on on April 1, 2022 at 2106 pm. They said I was loud. I was talking to my wife and I am partially deaf. They told me to be quiet and didn't need to hear me at the checkout area. I asked if I said anything offensive or obscene? At that point the clerk replied, "no", but said I was upsetting her and customers. My wife talked to another manager and explained my impairment and she stated she felt that was the case that is why she DID NOT say anything when we walked in and were shopping. However, the woman at the front counter confronted me and embarassed me in front of my wife and others. The manager explained that they did not need loud talking in their store. Very disrespectful and intolerant of people with impairments. Such a shame that a wellness store is NOT tolorant of a minor impairment. ~James

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