Best auto repair shop in Westmont, Illinois (IL) 2024

This was the worst customer experience I have ever had. While I have used the Westmont location a few times in the past the current management and technicians were terrible. The center is clearly understaffed, but instead of being candid upfront, they have taken the approach to mislead and lie. Daniel, the technician assigned to me, flat out lied on multiple occasions. He continually changed his story as to the status of the repair and the interaction with my insurance company. One lie after another. On top of that, he was impossible to get in contact with even after promising to update me in "a few days". If i hadn't complained vehemently to the manager (Rodney), they may still have my car. The car was ultimately completed 4 weeks after the original promise. I will never use Autonation Collision again. I have passed this along to the General Manager at Laurel BMW recommending they not send their good customers to this location. Services: Body & Trim, Painting ~william

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After months of searching I found my upgrade. Sam was super nice and patient with me. After I told him what I was looking for and my budget, he told me he had the perfect Acura for me and he was not wrong. He was honest and straight forward, told me right away that he would not show me a car that I would fall in love with and not be able to afford it. I felt like he treated me like family. Overall a great experience and I will be back for my next car here. Thank you to all. ~Mrs.

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