I made a mobile order at 9:35 pm and waited till 10:00 pm and when I checked my order there was no BBQ or Ranch like I ordered this type of thing happened everytime I visit Auburn Wendy's!!!! I was wondering when you guys was gonna get more help or something cause this is ridiculous especially everytime I go there literally. Shame on the operations manager for not doing anything to help this site out. Look at the reviews I'm not the only one who is having problems here. Thier are several people who have had a ton of issues at this site. Forgetting food long waits super long drive thru waits and so much more if I was corporate I would be taking a look at this operation cause I'm sure it is not up to franchise standards at all. They aren't even close I should just contact corporate and everyone who gets bad service here should do the same or this place will never change to where the customer is valued here cause I surely do not feel the love, not even a little bit. This should be your top priority here but apparently it's not and that's your managements issues and what they're doing for this facility it's a shame. You guys should understand that the customer is always right and customer service you guys have is way below par. You got stuff all messed up Dave Thomas is rolling over this grave right now because of the way you're running this place and it's happens every time that I come here!!!!! ~travis
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hamburger restaurant
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