I used to love shopping at this Big Lots, but since they changed the lay out it's been a nightmare and I avoid it.
As an older person with mobility issues the store is difficult to navigate. Aisles are often blocked or too narrow for the shopping cart. The items most frequently purchased (groceries, cleaning supplies) are located all the way at the back of the store. I understand, as a marketing plan, they want people to have to walk past the high dollar items like sofas and mattresses. These are not items that people buy weekly. Groceries are.
Items are often lacking price tags or labeling. There used to be a wonderful selection of unique foods from around the world. Now it's the same stuff you find at any local grocery and the prices aren't much of a savings.
Finding the check out is another issue. It is poorly marked and hard to find the tiny opening that runs you through a maze of more merchandise before you finally find the check out counters.
I doubt I'll be back very soon to this Big Lots. It was great while it lasted, but this latest change has me shopping elsewhere. ~Victoria
discount store
furniture store