Best freight forwarding service in Des Moines, Iowa (IA) 2024

I had the Amazon issue, they require a box now and UPS can’t take it without one.. The lady told me that and I was super irritated, she saw it on my face and immediately also got irritated.. okay that’s fair. I just said thank you I went to my car, doubled checked my Amazon return directions, sure enough, it says it customer responsible for packaging or something. Bummer. The lady was just doing her job, and I’m sure telling people something they don’t want to hear, repeatedly, is not her favorite part of her job. Grabbed my wallet, went back in and said, with a smile on my face, “Hi, I need to buy a box for my Amazon return.” She confirmed a few things for me with a smile as well. Overall very pleasant and she helped me with what I was there for. They don’t make the rules. Treat people how you’d like to be treated, worked out well for me. I bet arguing with the people here would completely ruin your day though, sounds like they can win an argument based on other reviews. Lol! Not worth it, just go home and complain to Amazon like I did. That worked. :) ~Jaime

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