Best car rental agency in Derby, Kansas (KS) 2024

Had a great experience overall, but it was difficult to find to return the vehicle. There are no signs or markings to show that the Hertz office is inside the auto shop, so I initially thought there had been a mistake. Once I went inside to ask, I was told that it was the correct location but that nobody was there to help me. Apparently, it is only staffed by one person. It was t too big of a deal because someone from the auto shop took my drop off keys. I was simply told that “they would contact me if they found any problems”. It was definitely a different experience, and a somewhat confusing one because I was left to hope everything was okay, than I’ve had at other rental places. The car itself was great! It was small, but it held up to the harsh weather like a champ. It was clean, good on gas, and was well worth the price point. I also really appreciate that Hertz allows for renters to use a debit card. There’s a hefty deposit required, but it’s understandable and well worth it when so many other places will only accept a credit card. ~Nicki