5 Best cell phone store in Kansas City, Kansas (KS) 2024

I loved coming here and talking to the usual guy that’s there. Because he was always super helpful and knowledgeable and had the best interest in his customers. But the new people they have there have no interest whatsoever in helping customers or offer any solutions and do the bare minimum. I had much better help calling the customer service (*611). They got my problem resolved in literally less than 10 min. ~eddy

They had dog in store he was friendly but I do not like dogd ~Ernest

I went into store with my sister n law. She was having issue's with her T mobile phone. Told it would be a 20 min. wait. An hour later...still not helped!!! A man sitting next to us had been their 2 HOURS!!! People were able to cut in ahead of us that were waiting, waiting & waiting.!! We said the Hell with this & left.!! I talked my sister n law into going with Straight talk through Walmart. T Mobiles in store service SUCKED! WILL NOT EVER BE BACK!!# ~Jeanna

I went to boost mobile yesterday due to needing a new Sim for my phone but since it wasn't compatible anymore. Valerie H. was the one who helped me transfer over to a new phone. Great customer service and very detail oriented. ~Mai

Very apparent that I am the wrong race to receive services in this particular store. I got told 2 different, completely false reasons why they couldn't do a refund on a brand-new, never opened accessory. I guess my issue wasn't as important as the group of women's conversation. It's also very easy to recognize when a group of people are making nasty comments, when you walk back in the store and they immediately fall silent.they don't like white boys at this store ~Ian