Best financial institution in Morehead, Kentucky (KY) 2024

I was charged for not using my account and I reached out to them for not informing me before they charge the amount. They transfer the call to one of their seniors which eneded up in voicemail. I called more than 15 times and had voicemail after I could not get her in the phone. I called them in Mid July and noone reached to me after so many voicemail. After so many call, they replied saying they don’t have my mailing address. They blamed me for not having my address while opening the account. It’s ridiculous. Later they said we send you a mail but it got return back to them. Is it all story to get easy money from your customer? They charged me for consecutive 3 months. They didn’t even send me an email for once. I asked them to return back the amount which was charged and they totally blame me for everything. I hope you enjoy my money and make most out of it. I wish it won’t happen to any other customers. ~Ritesh