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The Citizens Bank in Morehead (114 W Main St, KY 40351)
About:
The Citizens Bank is located in Morehead (Kentucky state) on the street of 114 W Main St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1800-780-4808. You can get more information from their website: http://www.tcbanytime.com/. The coordinates that you can use in navigation applications to get to find The Citizens Bank quickly are 38.180815, -83.435670. Scroll down to find out opening hours, reviews and other important information about The Citizens Bank.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Unavailable amenities
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Ritesh
I was charged for not using my account and I reached out to them for not informing me before they charge the amount. They transfer the call to one of their seniors which eneded up in voicemail. I called more than 15 times and had voicemail after I could not get her in the phone. I called them in Mid July and noone reached to me after so many voicemail. After so many call, they replied saying they don’t have my mailing address. They blamed me for not having my address while opening the account. It’s ridiculous. Later they said we send you a mail but it got return back to them. Is it all story to get easy money from your customer? They charged me for consecutive 3 months. They didn’t even send me an email for once. I asked them to return back the amount which was charged and they totally blame me for everything. I hope you enjoy my money and make most out of it. I wish it won’t happen to any other customers.
09.2022Robin
Always very friendly and treat you like family a great Bank wouldn't change it for the world if there's a problem they will fix it
09.2022April
Best Bank Ever!
07.2022Samantha
The banks are great but they never have supplies for deposit after hours. I've been to all except the West Liberty branch.
06.2022S
Some of the most brain dead policies I've ever seen. Both me and my wife have a shared account in this bank and my wife can't request new debit cards for us because we both have to be there. What sense does that make? We both work during the banks operating hours and could never both manage to take off at the same exact time to do this.
12.2021Deb
Opened an account yesterday, only had to wait a few minutes. Sherri was very friendly, knew exactly what she was doing and got us in and out in no time. It was a pleasure to work with her.
12.2021Ismael
Been banking with The Citizens bank since 2017. Never had any problems.
12.2021Jason
I don't understand. I love the bank. Most of the staff is super friendly and provides great customer service. I do like the fact they are community oriented and local. I like the over-draft protection, even though I dont use it. But the fact, a bank this small can cover an overdraft for a customer but charge me $20 for bank statement reprints is outrageous. I had a bank statement printed a few weeks prior and was never charged or informed of a charge, but somehow now, there is a fee. Working on getting a loan which is the need for the bank statements in the first place.
12.2020Patrick
I've had an account there since 2002. I'll never have another bank while I reside in Morehead. I'm treated with friendliness by the staff and there isn't a place with better customer service. And the services they provide with the overdraft protection as well as the attention to each account is impressive.
12.2018Lona
Everyone is friendly and excellent service I love this bank !!
12.2018