Best hamburger restaurant in Port Allen, Louisiana (LA) 2024

It would appear that this store is either understaffed or doing something wrong. I understand there is a shortage of workers in this time, but I'd assume that McDonald's is somewhat aware of customer satisfaction or common courtesy. I waited patiently for 5 min at the counter to order only to hear a member of management yell. "Use the kiosk!" I didn't have my cards with me so I put in my order and I again returned to the counter as i had to still pay to move my order ahead. After that, I had to again wait but at least this time I could be seated as I waited. It was quite lengthy as it was only a chicken sandwich n fries. But I understood. I've given McDonald's their dues in compliments and props for their progression towards great appearance or presentation of their sandwiches. Overall, most of my previous visits have had near perfect fries each time. This visit was back to basic fries. The sandwich was not even average to be called food. Attached you will see a picture. 4 or 5 more lobby orders came in after me. It took a while to get the orders out. Following you will see the subsequent orders after mine. 1. Mine 2. 1 large fry (10 min after submitting order.) 3. 2 sandwiches (10 min after order given out. 15 to 20 min wait. ) 4. Big Mac meal (2 or 3 min after order #3 given out. 20 to 23 min wait. 5. Kids meal and McChicken (5 min after his #4 order was given to him. 25 wait.) Then 3 or 4 more customers came in afterwards. I felt sorry for them as well as the employees. Step it up McDonald's. ~Mark

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