Best cosmetics store in Westbrook, Maine (ME) 2024

After absolutely miserable experiences at Shaw’s (Saco) and Walgreens (Westbrook) I figured the level of incompetence and lack of customer service simply couldn’t get any worse so I went to CVS Westbrook expecting nothing short of a grade A S*%T SHOW. I could not have had a better experience. I was convinced that it was someone else being asked if they had been helped after standing at the counter for under two minutes after being next in at Walgreens twice and waiting close to 15 minutes. Even more shocking was witnessing all three employees actually working and with some purpose no less. I will note that with 5 or 6 people “working” at Walgreens I don’t know that I actually saw someone do something in the collective 25 minutes I spent waiting. Shaws routinely has one person working, sometimes two which I suppose justifies the miserable attitude I had come to expect there. Prescription filled in under an hour opposed to Walgreens waiting 4 hours to inform me they didn’t have it. Friendly, capable, hard working and actually were receptive to the time crunch created by their competitors lack of everything listed above. I will try the CVS 20 minutes closer to my house but I am willing to eat the 40 minute round trip to come here as I actually believe it to be saving time when it’s all said and done. With the labor shortage and extreme laziness resulting from Covid this was truly a breath of fresh air. I simply could not have had a better experience. Thank you to the pharmacy team at the Westbrook CVS ~Ethan

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