Best cosmetics store in Frederick, Maryland (MD) 2024

I was having a difficult time putting in an online/ curbside pick up order (normally, I'd go in the store, but in recovering from an accident). The customer service line was unhelpful. I called the store, hopeful someone would be able to help. I was fortunate to reach Paige. She spent well over a half hour on the phone with me, trying to investigate the issue I was having. It went well beyond her duties, but she was the only person who seemed willing to help. She came up with a few different solutions when it became apparent the app/ website would not cooperate. In the end, she personally shopped my order and came to my vehicle and helped me make the actual transaction, so I didn't have to come in. I had never had a good experience at the Frederick store, but I will happily continue to give them my business because of her. Thank you Paige! Your professionalism and overall kindness deserves to be rewarded. ~T

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It was a good experienced shopping 🛍. Not only i found lots of trending products 😄 but the location is inside the mall. I can shop conveniently everything for the early Christmas spree shopping without too much crowd. ~Virginia

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Today were the busiest shopping experienced at Bath & Body Works. It was longer than expected but its manageable as I guess I'm patient enough to understand that holiday season is here around the corner. But love this place! ~Virginia

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