Edit: DO NOT BRING YOUR VEHICLE HERE!!!! I REALLY wish my husband would have read the reviews before dealing with these crooks. There were several red flags during the conversations with George about the quote difference between complete tear down and rebuild vs putting in a remanufactured transmission and the length of time they needed to complete the work which I questioned. Believe ALL of the reviews about the rudeness and unprofessionalism about Nick Thomas, the owner. George would not give his last name but stated āall phone calls are recordedā, which is illegal in Maryland without consent of both parties. (Use that info as you please in court for those suing them). Do yourself a favor and read the lowest reviews first so you can see the truth. Apparently they bribe customers with free oil changes for positive reviews as evidenced by quite a few comments on reviews including positive ones. Steer clear of Lanham Seabrook AAMCO/Star Valley Inc if you value yourself and your vehicle. They actually gave someone their engine back in a cardboard box in her backseat after a diagnostic stating she had to pay them to put it back the way it was before THEY tore it down. Nothing but crooks.
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The communication here is lacking severely. Worker Nick Thomas (apparently the owner which I found out on my own) is very rude and demeaning. When told AAA would tow my vehicle to them, my husband was told that AAMCO would do it. No fees were mentioned. When we went to pick up the vehicle after my husband spoke to George again and was told there would be no fees, we were told to pay $150 tow fee to get my vehicle back. When questioned, Nick slammed a paper firm and yelled that we just had to pay it. When we requested paper showing mention of āfeesā, we were again met with hostility by Nick. This went on for some time. I wouldnāt trust these people. Why would we agree to pay them to tow the vehicle when we have AAA which tows our vehicles for free? They are not honest and are very rude. We planned to return the vehicle to have the work done at a later date, but after the show that was put on and the money they duped out of us, we took my vehicle elsewhere. Beware of AAMCO Star Valley INC Lanham. They donāt deserve any stars. Not to mention the shadiness of the quotes and the length of time they wanted to keep the car. They told us 2 weeks. We took the truck elsewhere and will get it back in 4 days. ~vyfairfax1
transmission shop
auto repair shop
brake shop
oil change service