Best vitamin and supplements store in Auburn, Massachusetts (MA) 2025

I was excited for my first visit to the store last Wednesday and when I went inside I was even more excited to become a customer here permanently. Until the cashier charged my card three times and I told the two associates they just charged my card three times and I was told it wasn't their fault they only gave me one receipt and I had to deal with my bank on this matter. This was the most unprofessional customer service I have ever witnessed in my entire 45 years on this Earth. I will never step foot in this place again and to Future customers I recommend using cash. ~Mike

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Inadvertently consumed water that was 6 weeks past its expiration date due to CVS' negligence in properly rotating their product. I was caused unnecessary stress when I realized I'd drank the whole bottle and that it was expired, as I am in my third trimester of pregnancy. Upon returning from my "babymoon" vacation, I immediately went to CVS with both the bottles and the receipt to let them know what happened. I was promptly scolded for "not coming in sooner." Only 10 days had elapsed, and as I stated before, I was on vacation and out of town. No one at the store seemed to care in the slightest about my complaint. I then contacted CVS Customer Service who gave me a case number and indicated I'd be receiving a call from their Distributor. After a week passed and I'd heard from no one, I called back only to be told that the case had been closed without contact and that they considered it resolved. I am now currently in contact with their insurance company, who also doesn't seem to care in the slightest because me and my baby apparently didn't get sick enough for their liking. It's really ironic that CVS is a drugstore and pharmacy that claims to focus on health, and yet could not care less about the health of their patrons, and actually puts their customers at risk through their actions and lack thereof. Despicable. ~Jaz

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