Best car rental agency in Braintree, Massachusetts (MA) 2024

Please check my review history, I rarely leave anything but high-star reviews. Avis has a new strategy to trick people into fees. It used to be insurance, now it's "toll" or "daily convenience fee toll counter product". When I rent with ANY other agency, the toll function is automatic, and I happily pay the tolls as they are tabulated, plus a one or two dollar fee, no problem. Recently another company dropped the ball and I had to use Avis for the first (and last) time in years. When they ask, "will you be driving through tolls?", what they are ACTUALLY asking is, 'would you like us to charge you $14.99 per day just in case you go on a toll?' I wasn't within 20 miles of a toll road for over a week, and Avis still charges for "Toll Service". Emails to customer service were about at dismissive as you could expect. The onus is on me, I now remember why I pay extra not to use companies like ~codycmiller11