Best auto parts store in Gloucester, Massachusetts (MA) 2024

My car battery died in Gloucester so I bought a new battery from them. I asked the owner if he could help me replace the battery, which honestly is a big deal since they are not a mechanic. They just sell car parts. The owner drove up to where my car was parked, helped me replaced the battery, and didn't charge me a single penny. Super nice guy! Its things like these that you don't get anywhere else. ~Ihsan

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The sales rep (whose name I belive is Steven) helped me look for a Sideview mirror but was unable to find one online. So he came out to my car and looked at my existing mirror and was able to show me how to reattach it so that it would work again. I followed his advice and it worked!! ~Vince

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I'm not surprised that the negative comments are anonymously left... More than likely disgruntled ex employees or desperate competition. Fact of the matter is both Tony and Mark who manage the store and run commercial are extremely well rounded in automotive and both very good with customer service. The retail staffing is knowledgeable and if for some reason they don't know what you're asking for, they can always go to the commercial guys. Great inventory, and if its not there they can usually get it within a day. Highly recommended. ~Joseph

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