I have worked with other U-Haul leasing companies and I can't say that they were all too pleasant. However, the folks over at the U-Haul in Littleton, MA were outstanding. They were polite, patient, and extremely helpful. It's nice to see well-run businesses these days that still value customer service.
I was in the general area so figured I would stop by and look at the trucks (I did not have a reservation/appointment). Holly greeted me and showed me the trucks answering all the questions that I had. I then decided to rent one the next day. On arrival, Evan(?) was there to help me and he too was extremely helpful.
If I ever need to rent from U-Haul again, I will go out of my way to use the folks here in Littleton again. ~Gary
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