Best chicken restaurant in Lynn, Massachusetts (MA) 2024

Just received the my food, the order was almost right. They forgot to give us the soda. When called the woman said that " oh yes we got the soda because the order was made online". When asked if someone can drop it, I was told that she had to call here manager and will call me back in 5 minutes. That didn't happened, I waited 20 minutes later for her to say she can refund me back 2 dollar or I can pick it up in the morning? I spent $115.64 I also gave them a tip. When asked again if anyone an make a quick drop off, I was told that they are closed sorry, I went back online to confirm that and found that they have an hour left. I hate to write this, I have worked in customer service before and like everyone else I am not perfect, but I always right my wrongs even if I have to do it off hours. ~Jon