chicken restaurant
Closed Now
Pollo Royal in Lynn (115 Commercial St, MA 01905)
About:
Pollo Royal specializes in fried and roasted chicken, and also offers a wide variety of delicious Latin American food.
Pollo Royal is located in Lynn (Massachusetts state) on the street of 115 Commercial St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1781-780-9953. You can get more information from their website: http://polloroyal.com/. The coordinates that you can use in navigation applications to get to find Pollo Royal quickly are 42.458478, -70.959836. Scroll down to find out opening hours, reviews and other important information about Pollo Royal.
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Show menuAvailable amenities
Crowd
- University students
- Groups
- Tourists
Payments
- Debit cards
Planning
- amenities.planning.accepts_reservations
Amenities
- Good for kids
- Toilets
Offerings
- Coffee
- Kids' menu
- Late-night food
- Quick bite
Atmosphere
- Casual
- Cosy
Highlights
- amenities.highlights.serves_dessert_notable
Popular for
- Lunch
- Dinner
- Solo dining
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
Dining options
- amenities.dining_options.serves_brunch
- Lunch
- Dinner
- amenities.dining_options.has_catering
- Dessert
Service options
- Outdoor seating
- Kerbside pickup
- Delivery
- Takeaway
- Dine-in
Jon
Just received the my food, the order was almost right. They forgot to give us the soda. When called the woman said that " oh yes we got the soda because the order was made online". When asked if someone can drop it, I was told that she had to call here manager and will call me back in 5 minutes. That didn't happened, I waited 20 minutes later for her to say she can refund me back 2 dollar or I can pick it up in the morning? I spent $115.64 I also gave them a tip. When asked again if anyone an make a quick drop off, I was told that they are closed sorry, I went back online to confirm that and found that they have an hour left. I hate to write this, I have worked in customer service before and like everyone else I am not perfect, but I always right my wrongs even if I have to do it off hours.
10.2022robert
Tasted like a home cooked meal, excellent, hearty, and heartwarming - also excellent service. Try the roasted chicken
07.2022Vicioso
I bought fried chicken which had no flavor at all. I had to throw it away. 🤮🤮🤮🤮🤮🤮
04.2022Gisselle
By far the worst customer service I’ve ever experienced. The last few times I’ve ordered they always send me the wrong order. Every time I call and all they say is “the person who took your order messed up sorry.” I don’t understand how this constantly keeps on happening and they don’t even offer to send me the correct thing I paid for? I would constantly order from here but I will never ever again order. The girl who answers the phone is so rude. If I could give them 0 starts honestly I would.
12.2021KingHenry2
They take mad long just to get the food ready and mess up every order. Also they attend the deliveries first and then the people that are inside of the restaurant.
12.2021Michael
When they first opened ....the food was amazing now the food they are preparing is sloppy and the chicken they use is dry. THE TOSTADAS ARE NOT CRUNCHY THEY ARE JUST FLOPPY. The person that takes the orders forgets some things i order . PLUS THE FOOD TAKES WAY TO LONG TO GET WHEN YOU PLACE A DELIVERY ORDER AND BY THE TIME YOU GET IT ..ITS COLD AND STILL THEY CHARGE A LOT FOR THE FOOD
12.2020Jessica
Great spot! Awesome fresh food! There is a wait sometimes but obviously because the food is being freshly cooked! Love this place! Totally worth the pay! I highly recommend. I drive all the way from waltham to lynn because my friends recommended this spot. Absolutely worth it 👍🏻👍🏻
12.2020Dave
Great tasting food, but quite expensive.
12.2018Infinite
The Best Rotisserie chicken in town. I order oven baked chicken from here and they are the best!!! The food deserves 5 stars !!! The Woman who answers the phone, should be friendlier and nicer to people who spend money here. If the service gets better this restaurant has potential to become a 5 stars facility.
12.2018Jason
Ordered some food the other day, i.must say it was tasty, but it had gristle, more then expected and that ruined it for me because I couldn't enjoy the food without pulling gristle out of my mouth, while full. I felt cheated out of my money to say the least ,and I'm sure they know they cooked up gristle in there. Ugh,such a turn off to something that could've been a good thing.
12.2018