They take a percentage. Take it to your bank, most have their own counters ~Tricia

Great service in this location, very clean and neat appearance, helpful associates that go out of their way to help you 👍👍👍 ~Pam

I just bought a mattress for my guest bedroom. Not knowing what I wanted the Stewart helped me find the right fit for me needs. He was knowledgeable of the product he was selling. He answered all my questions and was super helpful in helping me find exactly what I needed. He was also personable and kind and made the whole process easy. If you go to mattress firm ask for him! He’s great! ~jill

This location has good service. Alan is always friendly, professional and simplifies the process which can be a little complex when shipping. ~Victoria

I paid A LOT to ship an item overnight and to arrive by noon. It didn’t arrive in time and now I’m told it will take a week for the owner to get back to me? Um no….48 hours and I will be doing a chargeback. This was my first time shipping here and it will be my last of this is not handled promptly. ~Franziska

Very good customer service! My car died an one of the employees was so helpful. He offered to jump my car. He came with cables pulled his car over an was very patient while my car charged. Thanks very much! He is definitely an asset to this company! ~katie