Best drugstore in Ann Arbor, Michigan (MI) 2024

I called the pharmacy at 9 am, when they open, to make sure my prescription had been filled, it hadn't, they weren't able to find the needed number on my insurance card they needed so I brought the card in around 9:40 am and said I would be back in an hour to get it. When I arrived at 11am it still hadn't been filled and he said it would take another hour, I told the pharmacist I needed it sooner for an emergency procedure and he told me I just had to wait, I started to cry (emotional about the procedure and stress) and he rudely said "this is nothing to cry about". Both the phone interaction and in person interactions were short and rude. Will be switching pharmacies. ~Meghan

I'm visiting from Florida and, as an asthmatic, have been struggling with the cold and low humidity. It is especially hard to breathe and the dryness means I'm constantly drinking water. I had my Dr call in a rescue inhaler to this pharmacy, only to arrive and find that they close at 5 PM on the weekend. There are no hours posted to know otherwise. I'm not happy at all and up here for a wedding so don't have time to switch pharmacies as this was on the way to the reception. Annoyed and having difficulty breathing. Please update your hours. ~Angela

Removing all our prescriptions from this store. Had a prescription that was too much and were told to use good rx from two different people. We went back to get our prescription and found out we had to have it in file there before we could use it. No one offered to help, or ask if there was a problem. What happened to customer service???? ~Melane