Very unhappy with this visit. I took my minivan to their shop to have a front-end issue diagnosed, and an oil change. They diagnose the left front tie rod, and tire rotation. So I told them to go ahead and do it. They failed to tell me before I authorize the repair, via phone call . that there was a pretty major issue with the brake system. It was in the original inspection, but I didn't know about it until they handed me the receipt. They never made note of it on the phone. In the end, they ended up replacing the wrong side tie rod, and did no good whatsoever for the vehicle. It's now unsafe to drive and I live in the minivan so it has hit me pretty hard. I can't recommend a company that doesn't know right from left, and can't diagnose and properly fix a basic front end issue. Services: General repairs & maintenance, Air & cabin filter replacement ~Robert
auto repair shop