Best cosmetics store in White Lake, Michigan (MI) 2024

After a recent doctors appointment I realized I hadn’t updated my pharmacy and my prescription was sent to this location. I no longer live in the area, and when I do go for a visit it is 2 hours round trip. I called the store prior to going and explained I hadn’t heard if my prescriptions were ready and if they were what were the weekend hours to pick up. They said they were ready and provided their hours. Great, see you this weekend. This evening I pull through the drive through and go through the normal motions. The pharmacist on duty explained they had sent my medication back because I didn’t pick them up fast enough. I explained I don’t live in the area any longer and how would I know if they were ready if I wasn’t contacted? Wouldn’t it be common courtesy to call the patient and give a reminder? Even just leave a note from my Mid-week call that I would be in over the weekend. Unfortunately this pharmacist was pretty cold hearted and explained their “policy” and that I would need to revisit my doctor. Absolutely wild I’m extremely frustrated that the customer service received at this location has gone out the window. Better off doing express scripts than dealing with the “not our problem” attitudes. ~Marissa

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