Best massage spa in Maple Grove, Minnesota (MN) 2024

Beware. Contract - you sign up - they aren't staffed appropriately to fulfill your monthly sessions obligation. They have plenty available during the day - but at night...not great if you work Two cancellations - same day. However, if a member cancels - so sad too bad. Manager - does not return calls/communications. Maybe in over her head. I had to escalate very high to get any attention. I tried to cancel 2x - but, funny, the cancellation didn't "happen." The only saving grace was the therapists. However, that opinion changed last week. Last week, I went in for a rescheduled massage. Not my regular - but I just want to be done with Massage Envy and get my commitment done. The therapist hurt me really bad. I had to ask to lighten up 2x. I ended up with bruises on my my upper back. He only massaged my back - 90 minutes. No shoulders, arms, head... I get that he was new. But, this was tough. There are far better places that you can go that are dependable, honest and follow through on commitments. ~linda

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