I went in with a pretty simple, but frustrating, problem with my bill. I was told it would be an hour wait, but ok. They took my number and I went and ran some errands and had lunch. When I hadn't heard back, I went back to the store. No one greeted me, but I get that, I worked retail for many years and they were busy. Finally someone came and asked what I needed and I said that no one had checked on me but I wanted to see how much longer the wait was. He asked if I was Claire and I said yes, and he said he had called me 45 minutes ago "a bunch of times." I said I didn't miss any calls and he insisted he called the number I gave them. Now obviously I know my own phone number, and mistakes happen. But instead of apologizing he kept saying he called me, like it was my fault. Now I am about 9 months pregnant, and I get emotional very easily, and I was really taken aback by how rude this guy was. So I said he must've had the number wrong, but he said no he called me. And he said he wasn't going to help me if I was "going to get emotional" which I was trying hard not to. And while I regret the name I called him as I left, I was extremely surprised that he was so rude when I really just wanted to move on and get help. So if you want to buy something this place is probably as fine as any other, but don't expect any help that doesn't get these guys a commission. I would give 0 stars if I could. ~Claire
cell phone store