They left more than 25% of our home behind, demanded thousands more under the table, knowing we had no choice being strapped for time. They Stored our furniture in a non temperature controlled unit for 3 months at $700 a month! And ALL OF OUR FURNITURE arrived broken and covered in mold!!!! We have been asked to resubmit our extensive claim 6 times! Itโs been an absolute nightmare. We paid over $14,000.00 to lose over $30,000 in furniture. And they are very flippant on the phone. Today I was informed by the third party claims agent that fragile moving denies these claims and drags them out on purpose. I am trying to find who they are insured by, to file a liability claim. But Itโs been a nightmare.
We will never use Fragile moving or New leaf moving company who knowingly subcontracted these criminals. Itโs 3 months later, daily trying to get answers.
So by The end of January, if we are not reimbursed and restored, we are suing NEW LEAF, and FRAGILE. The attorney firm has enough to burn both companies for hurting so many people. We are also informing the military commands to blacklist their services. ~Brooke
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moving and storage service