Best brake shop in New Brunswick, New Jersey (NJ) 2024

The guy that answered the phone was professional, friendly, inviting and did the job fast. I felt really positive about going to this place for the first time. The sales technique by the lady at the counter, however, was really off-putting. How can the inspection reveal that I need a tire rotation when I just had one. It is also misleading to say “your car takes full synthetic which is $94”. I responded it also takes a blend. And her response is, now clearly annoyed, “it also takes full synthetic”. Yeah I know but it doesn’t ONLY take full synthetic as you implied. Needless to say, I chose the blend. I don’t like being treated like a dummy. She could have given me both options, explain why one is better and I may have been persuaded to go for it. After that she lost all credibility with me to make any recommendations, it was going to be a no and no and no. I cringed watching the same exact thing offered to an elderly lady that came after me. She paid for everything that was thrown at her. I felt so bad. She trusted what she was told. You lady at the counter need to take an ethics course. Service: Oil change ~Ivana

Frank took great care of my tire experience. He is very honest and reasonably priced ~J

I am extremely pleased with my service. Omar was very helpful and courteous! He made it a point to let me know that the shop was out of regular oil and only had synthetic which I appreciate and ended up getting anyway. The service itself did not take long and my vehicle was ready when I was told it would be ready. You also can’t beat the prices here, they’re absolutely affordable. I will definitely be coming back here for any and all of my car related issues!! Thank you for the excellent service. Would definitely recommend ~Ana