The lobby is ALWAYS closed. The "drive through service only" description must have been added recently by BOA, but even that is DECEPTIVE. There is no guarantee of drive through service even during posted hours. The last time I found it open, the excuse I got was, "We're short on staff". BOA wastes my time. The only thing open is the ATM, which you have to walk into.
I'm seriously thinking about taking my money elsewhere. Of course, BOA will probably CHARGE me a fee for its total incompetence. ~Brian
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