Best ice cream shop in Albany, New York (NY) 2024

So I just want to say that I come here time to time to with my mom who is always nice and respectful..we mainly get coffee and gas ..and on a few different occasions it seems like when ever she asks for a fresh pot of coffee..some of the workers get an attitude and get all upset ..I'm not sure how that works but I'm almost sure those glass coffer pots are not good no more then 15 minutes..when they have no steam coming out the coffee and u can just tell the coffee is old ..why be a miserable, rude,and sarcastic individual? For the cashier today...she honestly should try some basic customer service skills ...the way we were spoke to was completely wrong..all because we kindly and respectfully asked for fresh pot of coffee! I'm sure when you all go out to eat u kind of expect to have a fresh,hot plate of food right!? ~Stephanie

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