Best jewelry store in Brooklyn, New York (NY) 2024

My wife loves her rings! Bernice and her staff helped us pick out a perfect engagement ring + wedding ring stack. Our wedding photographers and officiant couldn't stop gushing over the incredible detail. I also love my new wedding band. I recommend you find your next jewelry purchase in this beautiful space! ~Russell

I bought a jewelry set, earring & necklace from Norbu a week ago. I wore the set for the first time to work. The earrings were so light one side fell off while I was walking to work. I didn't realize it fell until the other side fell out and got caught on my shirt. I was upset because it cost almost 150 and it was my first time wearing them. I now had no earrings on to match my outfit on a Monday morning which I spent time coordinating the look. I went to Norbu today to explain to them the earrings did not come with backing nor did they provide it. I was told that backings were provided which is a lie, the dishonesty from the sales clerk was shocking as this was not my first purchase from this store. She also informed me that I can possibly have a replacement for half the price with shipping cost added. My advice to anyone, don't waste your money for poor, dishonest service. Norbu you will not get any sale from me ever again. Because of your dishonesty and lack of assistance to a customer that bought from you and intended to continue buying, that you treated this way; you may not have longevity in business. Catbird is opposite this store, go there they have excellent service and good quality. Truly disappointed. ~Alicia