Best spa in Brooklyn, New York (NY) 2024

I have used European Wax Center multiple times and various locations and states and have never had a good experience. They consistently do not listen to clients when requesting specifics to their service; and instead spend lots of time trying to get individuals to purchase their products and judging your body’s condition. This is the third time I have had someone remove all hair from my pubic region after giving explicit instructions and spending ample time at the forefront of the appointment explaining how I would like to be waxed. The service provider instead did not listen and instead spent time to judge my body and state of skin/exfoliation and quote “got carried away” removing all of the hair I had requested not be removed. Further, the expectation to then tip the service provider after they had messed up is ridiculous. I believe one is better off getting their services elsewhere where perhaps you are not paying increased prices for someone to not listen, judge , and not provide the service you are paying for. Service: Waxing ~Nala

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