Best car rental agency in East Greenbush, New York (NY) 2024

The young man Brandon?? at the front desk needs another few training sessions regarding hospitality and customer service. Also the lot was full of cars and we could not park in the designated handicapped spot for my father as someone's BMW was parked there without handicap permits. Next, we entered the store and asked about available cars....Brandon was quite frankly a jerk. His unwillingness to have patience and listen to our concerns was outweighed by his desperation to try and very sneakily book my elderly father a 700.00 rental for a few days while the car is being repaired. The lack of care was shameful!!!! The Albany central ave. Location is the one to give your business to! They will do whatever it takes to find you a suitable and affordable rental car and treat you with respect!! This is the worst location I've ever visited!!!! Shame!!! ~Ace