Best car rental agency in Middletown, New York (NY) 2024

Picked up a SUV on Wednesday the 13th, car had dental floss on the dashboard, cup holders were dirty, windshield had streaks in it which come from a previous smoker and when it rained Friday and Saturday you couldn't even look out the window from the dirt on the inside of the windshield and the wipers were bad. Was just giving the rep the heads up when I returned the car Monday, never had intentions of writing a bad review, until I saw the attitude he gave me and everything I told him was wrong with the car he never wrote down. Figure the next customer would like that addressed. Rented from Enterprise several times in the past and this was definitely a bad experience. I run a Local dealership and we use them often and also purchase cars from Enterprise. ~Jose

Rented a car and my wife left her purse in the car which was worth over $1000 and over $800 in cash in the purse. Didn't realize it was missing until after they closed on a weekend!! They held the purse and returned it without a penny missing. Trustworthy and honest people. Not to mention I received the car in immaculate condition, clean inside and out, and at a better price than competing agencies. I will be renting from them in the future. ~Richard