I have a 2005 Honda Rancher I needed service on, not shifting properly. I called both the Spencerport and Canandaigua Honda dealers. Canandaigua could not even look at it until Nov 8th (short staff).
The Spencerport store never even picked up the phone! My friend in Branchport told me he works with the Watkins Glenn Honda shop allot and they were great. I called SouthernTier Honda, spoke to a couple of the guys at length. That's something in and of itself!. They did their best over the phone but said they would need to see it to be certain. I asked when I could bring it in. They said whenever you want we are busy but will get to it soon. I made the 75+ mile drive from Penfield to Watkins Glenn and boy was I glad I did. They took it right in and said they would call me later in the week. I stopped at a gas station on my way out of town and the phone rings. They said "Turn around we found the issue. It will take us a few more minutes to do the other items you requested but we wanted to save you another trip out here" WOW!!!! Gary the owner and Jared who fixed the wheeler were both top notch. Friendly, helpful, fast and knowledgeable. Gave me some great tips too going forward. I won't take the Rancher anywhere else...they are WELL worth the trip!! ~Anthony
motorcycle dealer