furniture store
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H L Stephens Ltd. in Montour Falls (600 S Catherine St, NY 14865)
About:
For over 40 years, we have been a leading retailer in the furniture, bedding, & carpet industries. Offering great service and quality name brands such as Flexsteel, Best, Southern Motion, England, Vaughan-Bassett, Gold Bond, Dreamweaver, Shaw, Mohawk, Fusion/Hybrid and more you're sure to find what you are looking for at a great price! We strive to be the one stop shop for your home as well as #1 in customer service. Stop in at either of our locations and see why we are always "a short drive for big savings". Feel free to contact us with any questions, price quotes, or special orders.
H L Stephens Ltd. is located in Montour Falls (New York state) on the street of 600 S Catherine St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +16075359568. You can get more information from their website: http://www.hlstephens.com/. The coordinates that you can use in navigation applications to get to find H L Stephens Ltd. quickly are 42.334893, -76.837551. Scroll down to find out opening hours, reviews and other important information about H L Stephens Ltd..
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Available amenities
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Offerings
- Assembly service
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
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Movie
Great place to buy furniture! Highly recommend
04.2022Mike
Bought some flexsteel and sofa from them and I love it!
04.2022Movie
Great place to buy furniture! Highly recommend
04.2022Mike
Bought some flexsteel and sofa from them and I love it!
04.2022Richard
Unfortunately the sofa we purchased arrived with a broken leg on the back. They are to come some time soon to repair or possibly replace in our home. Hoping it will not be a rainy day to do so! Looking forward to it as well!
08.2021Richard
Unfortunately the sofa we purchased arrived with a broken leg on the back. They are to come some time soon to repair or possibly replace in our home. Hoping it will not be a rainy day to do so! Looking forward to it as well!
08.2021bruce
A quality furniture store with good prices. Vicki was the sales person, and she treated me and my wife with respect. There was no pressure or B's just to make a sale. Highly recommend.
08.2020bruce
A quality furniture store with good prices. Vicki was the sales person, and she treated me and my wife with respect. There was no pressure or B's just to make a sale. Highly recommend.
08.2020Jonathan
Furniture southern motion IS JUNK had mine for over 10 years and today the leather is worn out and faded and peeling off that started after 2 years after I got it. I have never misused there products always kept it clean and never abused it .It has gotten worse since then finally had enough today. they say it's not there problem. they don't stand behind there products if it's anything more than a year old you are out of luck for a long time customer I just decided to go else where. where it's not has expensive has HL Stephens. Never Buy from them again never was happy with there service to begin with. Overpriced Overrated Overhyped undercut cheap material that doesn't last worth what there warranty is. should be sold As Is Where Is. called them about it I was told they can't do anything about it told them I will write a review and post pictures never cared about what I was saying or going to do about it. hope I can help spread the truth about there customer service which I wouldn't even call it that I would call it as is service. NEVER BUY FROM THEM STAY AWAY FROM THEM GO ELESWHERE!!!!!!!!!!!
08.2019Katherine
I have been satisfied with their store. I have bought many items there over the years. I recommend them. The employees are very friendly and very willing to help you find your right furniture. The showrooms are very nicely set up and you can browse without being pressured.
08.2019Jonathan
Furniture southern motion IS JUNK had mine for over 10 years and today the leather is worn out and faded and peeling off that started after 2 years after I got it. I have never misused there products always kept it clean and never abused it .It has gotten worse since then finally had enough today. they say it's not there problem. they don't stand behind there products if it's anything more than a year old you are out of luck for a long time customer I just decided to go else where. where it's not has expensive has HL Stephens. Never Buy from them again never was happy with there service to begin with. Overpriced Overrated Overhyped undercut cheap material that doesn't last worth what there warranty is. should be sold As Is Where Is. called them about it I was told they can't do anything about it told them I will write a review and post pictures never cared about what I was saying or going to do about it. hope I can help spread the truth about there customer service which I wouldn't even call it that I would call it as is service. NEVER BUY FROM THEM STAY AWAY FROM THEM GO ELESWHERE!!!!!!!!!!!
08.2019Katherine
I have been satisfied with their store. I have bought many items there over the years. I recommend them. The employees are very friendly and very willing to help you find your right furniture. The showrooms are very nicely set up and you can browse without being pressured.
08.2019Jackie
I Have shopped there for years and have been very satisfied. The staff and owners are welcoming and so nice. They deliver and take good care of their customers. Our sofa if still going strong.
08.2019Jackie
I Have shopped there for years and have been very satisfied. The staff and owners are welcoming and so nice. They deliver and take good care of their customers. Our sofa if still going strong.
08.2019john
Buying furniture was easy .Sales person was good ordered just what we wanted perfect. Furniture came in on time everything good.Until delivery They deliver in my area on Tuesdays that's fine. From 1 to 6pm that's fine. So I say I work. I'll be home by 4 pm. Well they can't do that no set time just 1 to 6pm call half hour before. Well I'm not willing to take day off of work to get furniture. So I had them leave it in garage and carried it house myself. That don't work for me. I can buy same manufacture furniture from 10 different box store and have it delivered Sunday if needed. But I wanted to buy local. To me they are not selling me furniture because I can go any where for that. They are selling me service which I feel they failed.
08.2018john
Buying furniture was easy .Sales person was good ordered just what we wanted perfect. Furniture came in on time everything good.Until delivery They deliver in my area on Tuesdays that's fine. From 1 to 6pm that's fine. So I say I work. I'll be home by 4 pm. Well they can't do that no set time just 1 to 6pm call half hour before. Well I'm not willing to take day off of work to get furniture. So I had them leave it in garage and carried it house myself. That don't work for me. I can buy same manufacture furniture from 10 different box store and have it delivered Sunday if needed. But I wanted to buy local. To me they are not selling me furniture because I can go any where for that. They are selling me service which I feel they failed.
08.2018Bonnie
Very disappointed with H L Stephens. I paid a 25% restocking fee for a chair I did not like after receiving it. That restocking fee cost me almost $400. After 8 days I am still waiting for a check for the balance owed me after returning the item. The check was supposed to be delivered when they picked up the chair, it was not. I could have walked to Montour Falls and back in 8 days. I do not believe they have mailed the check. I have called several times and they keep telling me the check is in the mail. It looks like I will have to take them to small claims court to get my money back. Shame on you H L Stephens. Buyer beware!!!!!!
08.2018Bonnie
Very disappointed with H L Stephens. I paid a 25% restocking fee for a chair I did not like after receiving it. That restocking fee cost me almost $400. After 8 days I am still waiting for a check for the balance owed me after returning the item. The check was supposed to be delivered when they picked up the chair, it was not. I could have walked to Montour Falls and back in 8 days. I do not believe they have mailed the check. I have called several times and they keep telling me the check is in the mail. It looks like I will have to take them to small claims court to get my money back. Shame on you H L Stephens. Buyer beware!!!!!!
08.2018Debra
We have purchased furniture and carpeting here for the past 30 plus years. Very knowledgeable staff, friendly hard working local family that stand by their products. If there is a problem they WILL make it right. Regular sales and promotions on the same great brands that they regularly sell. Delivery is also available.
08.2017Debra
We have purchased furniture and carpeting here for the past 30 plus years. Very knowledgeable staff, friendly hard working local family that stand by their products. If there is a problem they WILL make it right. Regular sales and promotions on the same great brands that they regularly sell. Delivery is also available.
08.2017