Best freight forwarding service in Saratoga Springs, New York (NY) 2024

Terrible experience with an amazon return. I have returned an Amazon item at this location with out a box in the past without any issue. It clearly states on the Amazon website the following "Don’t worry about printing a label or packing up your item. Just go to Your Orders and select the item you wish to return. Tell us why you want to return this item, then choose a drop-off location that supports label-free, box-free returns. We’ll send you a QR code; bring your code and item to the drop-off location, and you’re done." In the incident I am referring to the associate took advantage of my teenage daughter and charged her an excessive fee of $10 to return two very small items that would have easily fit in a plastic envelope. I did speak with the associate today and he was adamant that the fee he charged her was justified. I have no words other than to say if you, a family member or friend do not want to be taken advantage of, stay away from this establishment. ~Al

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