Best department store in Watertown, New York (NY) 2024

Very disappointed and appalled at the state of the store. Clothing, homegoods, products of all kinds spilling off shelves and onto floor. Saw soda on the same shelf as bug killer spray, super unhealthy cross contamination. Starbucks area was full of flies. Starbucks staff was efficient and focused I was glad about. Tech counter was organized and the guys back there were helpful and friendly. Did not talk to any other staff much. Was checked out by I think a manager, she barely spoke and went super slow. I hope they are able to hire more staff to be able to keep up with cleaning up and hopefully that helps with morale over there. ~RON

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