Best bank in Concord, North Carolina (NC) 2024

Visit the Union street branch Tuesday morning 7/19/22 in Concord. Customer service does not existed, One teller inside and 2 other people in offices Customer service is very much lacking at Truist Bank after your merger. I stood at your customer service 20 minutes with no response from any one not as much as a greeting. Will definitely be finding a new bank to bank with ~Kelly

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I can not begin to say how knowledgeable, professional, but also caring and kind this group of employees were when I had an estate banking problem. I was not a regular customer, but that did not deter them from going above & beyond to help & solve my problem. A big thank you to Monica Able, Senior Vice President, Office Leader. A caring team!! ~Frances

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