Best bank in Durham, North Carolina (NC) 2024

I have been using First National as my personal and business banking provider for several years now. The staff at this location are always pleasant and helpful. It really feels like a "small-town" bank. Robin and Sherry are very helpful, knowledgeable, and personable. They remember my name and even my family members. When one of the staff members made a small set-up error in my initial setup with my business, they were very quick to resolve and went above and beyond to make it right. Pros - Small bank feel, competitive rates, friendly and genuine staff, excellent mobile app Cons - None so far ~Scott

Went inside with a pnc credit card cash advance check and the teller told me he couldn't cash it cause it has too many numbers. Told him PNC is the one who sends the offer to me. Went to another PNC location and cashed it with no problems at all. ~carlos