Best mattress store in Greensboro, North Carolina (NC) 2024

We went into this store today and Lenard gave us THE BEST customer service! He greeted us when we entered the store, gave us space to browse and came back to check on us. He answered ALL of our questions and was very patient with us!!! He was a joy and pleasure to work with. Knowledgeable and honest with us. We appreciate all of his help and insight. We will be back, all because of Lenard! ~Tereca

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I waited a while to post a review. I had hope they would respond to me. They did not. I am sad, not mad. I trusted that this being a local discount dealer that they would have certain policies in place to insure that you are getting the best deal on a recliner. I was very wrong. Please do a web search of the specific item you are interested. Colfax does not take returns. They do not do refunds for any reason. They do not price match before or after the purchase. The recliner I chose was SEVERAL hundred dollars less at EVERY SINGLE OTHER COMPANY I FOUND. I reached out to them to maybe split the difference. Not an option according to them. To summarize the conversation, she said too bad, can't help you, you should have shopped around. Also made some bad analogies. I have been in retail sales for most of my life. I do not understand a company NOT wanting repeat business. So, read their policies ahead of time if you decide to roll the dice with Colfax. I will not be a customer again. ~L

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