Best cell phone store in Cuyahoga Falls, Ohio (OH) 2024

Store clusters at 8p I got there at 7:15. A sales Rep named AIRY 1st tried to state The phones I was wanting aren't free. So I pulled up the metro ad on line proved it was. He said the other Motorola with the stylus he was out of. No problem I didn't ask for that 1 so I didn't care he even said he had the Other Motorola the new 1 W/O STYLUS. Next he asked if I had my account numberd So I called fot it while the Phone He begins telling me how he only has 1 5G PHONE IN STOCK. WTH???? When I went in I directly stated ****I wanted to port over 3 📞S. NOT 1 !!!! And that just wasted my time I thought metro hire competent people? ~Maunica

Customer service reps were nice but Verizon as a whole is not. I was waiting for a sales rep from the store to call me the next day and I never received a call back. Overall my service itself is good but Verizon is overpriced and their phone customer service reps are usually not knowledgeable regarding service and how to fix an issue, hang up on you, and cold transfer often ~Shané