cell phone store
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Verizon in Cuyahoga Falls (371 Howe Ave, OH 44221)
About:
Telecommunications store offering cell phones, wireless plans, accessories & more.
Verizon is located in Cuyahoga Falls (Ohio state) on the street of 371 Howe Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18008801077. You can get more information from their website: https://www.verizon.com/stores/details/ohio/cuyahoga-falls/howe-ave-cuyahoga-324002/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE. The coordinates that you can use in navigation applications to get to find Verizon quickly are 41.119580, -81.479551. Scroll down to find out opening hours, reviews and other important information about Verizon.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Health and safety
- Staff required to disinfect surfaces between visits
steven
In my 19 years of dealing with Verizon I have yet to have an experience with Tarek Rida. He was extraordinarily confident and helpful in setting up my business account thank you very much.
07.2022Kaylee
Just needed a SIM card. Waited 45 minutes in a line of 4 people. Would have stayed if there had been any movement of the line, I get that it runs slow, but despite having at least four or five different people floating around in the back (we saw them each time a bell for the door went off), there was only one person out on the floor, going through a long process with a contract. The two stars was for at least the staff seemed kind and professional when we got short glimpses of them.
07.2022steven
In my 19 years of dealing with Verizon I have yet to have an experience with Tarek Rida. He was extraordinarily confident and helpful in setting up my business account thank you very much.
07.2022Christopher
Tarek was amazing and knew his stuff. He did a great job and I will be back to see him for my wife's phone. Edit: upon reviewing my estimate first months bill I found that Tarek added device insurance to my phone for $17 a month. I SPECIFICALLY asked him to opt me out and he lied about this. I used to work for Vzw and I know they track these add ons. Nonetheless I’ll be filing a complaint and will not be returning to this location in the future.
07.2022Kaylee
Just needed a SIM card. Waited 45 minutes in a line of 4 people. Would have stayed if there had been any movement of the line, I get that it runs slow, but despite having at least four or five different people floating around in the back (we saw them each time a bell for the door went off), there was only one person out on the floor, going through a long process with a contract. The two stars was for at least the staff seemed kind and professional when we got short glimpses of them.
07.2022Christopher
Tarek was amazing and knew his stuff. He did a great job and I will be back to see him for my wife's phone. Edit: upon reviewing my estimate first months bill I found that Tarek added device insurance to my phone for $17 a month. I SPECIFICALLY asked him to opt me out and he lied about this. I used to work for Vzw and I know they track these add ons. Nonetheless I’ll be filing a complaint and will not be returning to this location in the future.
07.2022Shané
Customer service reps were nice but Verizon as a whole is not. I was waiting for a sales rep from the store to call me the next day and I never received a call back. Overall my service itself is good but Verizon is overpriced and their phone customer service reps are usually not knowledgeable regarding service and how to fix an issue, hang up on you, and cold transfer often
05.2022Eric
Justin was fantastic!! My wife came in and upgraded our life with new S22 phones, a tablet and all the goodies to go with it!! Great job verizon. Justin does a fantastic job representing your company.
05.2022Shané
Customer service reps were nice but Verizon as a whole is not. I was waiting for a sales rep from the store to call me the next day and I never received a call back. Overall my service itself is good but Verizon is overpriced and their phone customer service reps are usually not knowledgeable regarding service and how to fix an issue, hang up on you, and cold transfer often
05.2022Eric
Justin was fantastic!! My wife came in and upgraded our life with new S22 phones, a tablet and all the goodies to go with it!! Great job verizon. Justin does a fantastic job representing your company.
05.2022Caitlinn
Terrible customer service. Went for curbside pickup and the guy just stood there and stared and never came outside. I had to get out and go in and he didnt greet me or anything. Also, verizon told me I needed my verizon pass or ID to pick my phone. I brought both in and he says that I need to show him the card I paid for the phone with to which is weird because i’ve never done that and they didn’t say it was a requirement. Service sucked and he was terrible. I will never in my life go here again. They should fire him immediately. Then he just sat the bag down and didn’t hand it to me directly and didn’t say anything.
04.2022Caitlinn
Terrible customer service. Went for curbside pickup and the guy just stood there and stared and never came outside. I had to get out and go in and he didnt greet me or anything. Also, verizon told me I needed my verizon pass or ID to pick my phone. I brought both in and he says that I need to show him the card I paid for the phone with to which is weird because i’ve never done that and they didn’t say it was a requirement. Service sucked and he was terrible. I will never in my life go here again. They should fire him immediately. Then he just sat the bag down and didn’t hand it to me directly and didn’t say anything.
04.2022Latoya
I felt like the black guy who kept telling me my order wasn’t ready and because he was overwhelmed by how many people needed help in the store, was trying to make me leave and making it seem like he couldn’t help me understand why I kept getting a text that my order was ready. I’ll never go to the Cuyahoga falls store again on another note I love the Verizon store in green Ohio y’all are amazing!
03.2022Latoya
I felt like the black guy who kept telling me my order wasn’t ready and because he was overwhelmed by how many people needed help in the store, was trying to make me leave and making it seem like he couldn’t help me understand why I kept getting a text that my order was ready. I’ll never go to the Cuyahoga falls store again on another note I love the Verizon store in green Ohio y’all are amazing!
03.2022Millabbybeats
Terrible customer service, drove 30 minutes to do business with this store was lied to 3 times driving there and back wasting my time. Got cleared for phones after doing all the work myself without their assistance (failed to help) woman on the phone told me come into the store my account was no longer on hold she had me travel 30 mins to the store where they fail to notify me of needing additional documents. An entire mess, was rude, took no responsibility for lying to me wasting my time, questioned why I came 30 minutes to their store instead of one in my area, a complete embarrassment. Never seen a business try so hard to stop business, had $1,000 I was trying to spend and they send me out the door empty handed for the 3rd time. DO NOT SHOP HERE, if you don't look rich they will treat you second hand.
03.2022Millabbybeats
Terrible customer service, drove 30 minutes to do business with this store was lied to 3 times driving there and back wasting my time. Got cleared for phones after doing all the work myself without their assistance (failed to help) woman on the phone told me come into the store my account was no longer on hold she had me travel 30 mins to the store where they fail to notify me of needing additional documents. An entire mess, was rude, took no responsibility for lying to me wasting my time, questioned why I came 30 minutes to their store instead of one in my area, a complete embarrassment. Never seen a business try so hard to stop business, had $1,000 I was trying to spend and they send me out the door empty handed for the 3rd time. DO NOT SHOP HERE, if you don't look rich they will treat you second hand.
03.2022Jonathan
One of the worst experiences I've had in a Verizon store. I felt like I was being interrogated from the minute I walked in and their reps were not trained well on business accounts, this needs to change. I walked out after being there for over an hour and opened a business account with a competitor down the road and it was a GREAT experience.
02.2022Jonathan
One of the worst experiences I've had in a Verizon store. I felt like I was being interrogated from the minute I walked in and their reps were not trained well on business accounts, this needs to change. I walked out after being there for over an hour and opened a business account with a competitor down the road and it was a GREAT experience.
02.2022Richard
Ron Was extremely helpful to me today. As someone Who has been a Verizon wireless customer since they were 16 I appreciate his service And dedication to Verizon!
11.2021Richard
Ron Was extremely helpful to me today. As someone Who has been a Verizon wireless customer since they were 16 I appreciate his service And dedication to Verizon!
11.2021