Best catering service in Mentor, Ohio (OH) 2024

I will never order from this place again!!!! Terrible customer service from the general manager!!! I called to complain about the chicken I received. I ordered chicken tenders and got a cluster mess of chicken. Very dissatisfaction and I will never order from them again!!!! Pictures of what it was supposed to look like and a picture of what I received. ~jennifer

I'm stopping around to local sub shops this summer without a clue what to order. I got a New York Steamer (corned beef + pastrami, +mustard and dressing). I VERY curiously asked to add banana peppers, and they said OK. I didn't realize I needed to specifically request lettuce or tomato or anything else. The mustard and dressing was an appropriate amount: minimal... because the sub was literally "flat" even though was served in a 'full size container' Kudos to the new trainee that made it though: all the meat and cheese stayed in the bun, but it was a very boring "meat and cheese" sandwich. You're not Arby's: you can't get away with a boring "beef and cheddar" you gotta have a better default option for toppings, or **at least indicate the Customer needs to SELECT toppings!** Maybe your typical customer base doesn't desire vegetables, but the busy menu didn't make it clear that I needed to "ASK to have COLD veggies ADDED to HOT subs". I desired a salty meat and cheese FIREHOUSE SUB and got a 'meat and cheese on bread'. I did walk away with a 5gal Firehouse Charity Pickle Bucket for $3 and I'm happy about helping there. 3/5 stars Hot Sauce Bottles were missing, no veggies on the sub, $1.75 for a 12oz CAN of soda... no bonus points here: 3/5 stars. ~Zach