Best fast food restaurant in Niles, Ohio (OH) 2024

I have always supported Charleys in the Eastwood mall, but today was a bad experience. We ordered as usual, person taking the order was nice. We go to the end where you confirm and pick up your order. We told both ladies that the onions were supposed to be grilled for the sandwich, they ignored us, continuing with making the sandwich, so we say it again, she said Well its not written on our end that way, we showed her the receipt, she said again, not my problem, then she said well if its that important i guess i can redo it.. We said never mind, ill take it as is...So then we ask for 2 forks and salt...Once again they acted like we was asking for their life.I have never experienced a neg. attitude ever from this establishment until today. Very disappointed!!! ~James

We live in Warren Ohio. We have two KFC restaurants in Warren but you never can get chicken. If you call or go to elm rd at 8pm or later they say they don’t have enough and the wait is well over a hour… West Market used to be on it. BUT I think Elm rd might be teaching them their tricks because now it’s happening at W.Market. So I called Nile’s KFC (I was honestly ready to hear no). Louisa was the manager tonight and she took my order and was so NICE. Yes I have a large family.. we have to order 2 - 16 piece meals with a extra side it comes to almost $90.00. We own a business and I just feel like Nile’s is the only one who actually takes their jobs serious and they have excellent customer service. So a HUGE shout out to the manager LOUISA and. Seth was working the counter very nice young man. Thank you both for your kindness and great customer service. Thank u Niki ~Niki

Hot head is hands down better than Chipotle! My whole family prefers it. Taste and everything. Employees are nice at this location and fast. Restaurant is clean. Sometimes its to cold in there but it was ok today. ~Krystle