Best cell phone store in Plain City, Ohio (OH) 2024

Talk about bait and switch! I am so disappointed with this location. I went with my wife to get a family plan. We asked about current promotion for trading in our old phones and getting new phones for our family. Our sales person confirmed the trade in values and what we would expect to pay. We agreed and started the process. Cancelled AT&T and only then were told we can’t finance the new phone and have to pay upfront for them. We left at that point, only to realize that we went through the motions to cancelled AT&T. Came back paid to have 2 phones activated. The sales person said give him a day and a half to get everything sorted out. 5 days later and no updates. Contacted customer service and they escalated the issue but that will take 8 days to be reviewed. ~Rob