Best cell phone store in Stow, Ohio (OH) 2024

Corey was truly helpful in all he did for us today, while we were transferring over to Verizon from T mobile. He took his time even though we ran into a few serious issues but with patience and time everything was corrected and went well. So thank you Corey! ~Jeffrey

So I arrived at the store at 8:45 pm. No one was anywhere in the store. I figured maybe an employee was using the bathroom so I waited. After about ten minutes I knocked on the back door because it was awkward standing alone in the store. The assistant store lead (has pink hair) walked out Phone in hand finishing a text. When I told her I was there to try to sell my phone she let me know that "It is five minutes until close I don't have time for that." I let her know how long I have been there and she gave me the customer service equivalent of telling me too bad. Now I'm a pretty laid back guy but come on guys. I won't be coming back. If this is how your store leadership is you can understand why. Worst experience in all the worst ways. ~Louie