Best toy store in Norman, Oklahoma (OK) 2024

TERRIBLEEEEEEEE experience. Taylor the piercer/employee went to go over piercing options with me, I told her as-well-as pointed to the diamond stainless steel piercing I wanted and then I got the piercing, paid, got in my car and looked at my ear and she put this UGLY ball in my ear. I called because I was very upset she put the wrong piercing, first she proceeded to tell me I asked for the ball and when I said no I didn’t I pointed to the diamond she remembered and said omggg I’m soooo sorry. Then she said they could just switch it out real quick and I asked how that would effect my ear. Then she went to ask someone. Her assistant manager Dianna came on the phone and said I could take them out wait a few weeks then come back and pierce them and pay the difference in price for the piercing. Why would I not only inconvenience myself to come back and Repierce my ear due to their mistake? And pay for the price of the earring? She asked her manager and they said they exact same thing. Literally didn’t do anything for piercing my ear with the wrong piercing. That is absolutely unexceptable and I will not be coming back. They could of done anything to try to make the situation better but didn’t so please save yourself the trouble and DONT GO. ~Rebecca