Best leather goods store in Oklahoma City, Oklahoma (OK) 2024

If I could do a negative star I would.... I went to Cavender's in the early afternoon on Saturday to find boots and an outfit because my husband and I are celebrating our wedding anniversary by getting pictures done. So, my husband and I went into the store and as he was looking for shirts for our pictures he asked one of the employees if they had a different size and the employee did not even acknowledge that he was asking for some help. So, as this is going on I went over to the ladies boots to try on some boots I had an employee acknowledge that I was there and I told her that I needed some help picking out boots since these were my first boots. She told me yeah I will help you and that I will be right back and guess what she never showed back up and I am standing there getting upset because I did not know my size of boot. So, I am starting to walk out of the store and I see 3 store associates only folding clothes and not saying anything to customers and my husband saw them also on their phones and I saw the same employee that said she was going to help me on the register while the other 3 were not doing anything but talking to each other. I got so upset I decided to leave the store. I have customer service history that I have personally done and by far the employees at Cavender's showed me the worst customer service that I have ever seen. DO NOT SHOP HERE, but if you choose to get ready to be ignored if you need help with getting anything. I would go to a different western store. I will NEVER shop here ever after the experience I had from them. ~Jamie

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